FAQ

 

What items are in stock?  How fast do your products ship?

To offer the largest range of finish options and customization, most of our products are made to order and therefore very few of our products are in stock at any given time.  Our standard lead time is 6-8 weeks for lighting and furniture and 3-4 weeks for jewelry and table top objects.  Each product page gives the approximate lead time for that piece.  In certain situations we are able to rush orders, please contact us at cmw@cwiencek.com if you require a rushed order.

Where are your products made?

We design and produce all our products in the USA.  We have a strong preference for domestically sourced materials and components and are committed to furthering American manufacturing.  We currently design and assemble our products in the Washington, DC metropolitan area.

Do you offer custom designs and finishes?

Yes!  Our background is in custom furniture and we love to create site or client specific work.  We are happy to working interior designers, architects, and homeowners to create truly special work that fits your personalized needs.  Please contact us at cmw@cwiencek.com to inquire!

What are our payment options?

Our online sales system is powered by PayPal and is great for small to medium orders.  For orders over $6,000 we ask that you contact us for custom quote and payment through check or bank transfer.  

What is your return policy?

All furniture and lighting is made to customer specification and is made to order.  Therefore we do not offer returns on these objects except for shipping damage.  For all jewelry and tabletop objects under $250 we offer a 30 day return policy on the original purchase price minus shipping and a 10% restocking fee.

What is C.Wiencek Design's relationship with Carve Furniture Studio?

You may have noticed that several of our products were developed in collaboration with Carve Furniture Studio.  Carve is a small, fine woodworking studio located in Telluride, Colorado.  C.Wiencek Design's relationship with Carve dates back to 2015 when Colin worked as a designer and builder for Carve.  C.Wiencek Design is proud to market a variety of Carve products that were designed in collaboration between the two firms.  Also, for clients based in Southwestern Colorado, Carve Furniture Studio is proud to act as a showroom of C.Wiencek Design lighting.  Please email andy@awfurnituremaker.com to set up a consultation.